Frequently Asked Questions
Everything you need to know about working with us
We are an original manufacturer with over 20 years of experience, based in Jinhua City, Zhejiang Province. We have our own R&D team, production workshops, and quality control system. Live video tours or on-site visits are always welcome.
Our facility covers 3,000㎡ and operates 5 production lines, with an average monthly capacity of 20,000 pieces. This ensures on-time delivery for bulk orders.
Yes. We hold a BSCI on-site certification. Please contact our sales manager for the latest audit report.
Yes. We offer one-stop custom services including logo embroidery, woven labels, digital printing, packaging, artwork, and hat pattern modifications. Please provide your design files in AI or PDF format.
For standard products, MOQ is 100 pieces. For first-time partners, we accept small trial orders to help you test your local market.
Stock samples are ready in 3–4 days. Custom samples typically take 7–10 days. Sample fees are fully refundable once bulk order quantity is reached.
Our products meet major global standards. We currently hold OEKO-TEX® certification to ensure smooth customs clearance in your target markets.
We follow a strict 4-stage quality control process:
Incoming raw material inspection
In-process production checks
100% inspection before packing
Final random inspection before shipment
We strongly recommend Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. Typical terms: 30% deposit, 70% balance against copy of Bill of Lading.
After deposit and sample confirmation, regular orders usually take 10–15 days, depending on quantity and production schedule.
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